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Your Rights and Our Legal Commitments

clickcasino operates where state law permits, and every account you open with us is covered by a clear set of terms governing data, eligibility, payments and conduct.

State-eligible access onlyPayPal, Venmo, Play+ coveredAccount data rightsContact path for policy questions

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How Our Terms Apply to Your Account

clickcasino Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access to clickcasino is subject to state law in the United States. We do not operate where online gaming is not permitted, and creating an account is your confirmation that doing so is lawful in your state. Our full Terms and Conditions govern everything from account

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registration and identity verification through to withdrawal processing and account closure. When you fund your account using PayPal, Venmo, or a Play+ prepaid card, each transaction is processed under the payment method's own user agreement in addition to ours — both sets of terms apply. Identity
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verification follows standard Know Your Customer rules: you may be asked to upload a government-issued ID and confirm your address before a withdrawal is processed. Accounts found to be in breach of eligibility requirements — including age, state residency or multiple-account restrictions — may be suspended
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pending review. Tax obligations on any winnings are your responsibility under applicable US federal and state tax law; we do not withhold on your behalf or provide tax-free status. If any clause in our terms conflicts with applicable state law, the applicable law takes precedence. We
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update our terms periodically; the version published on this page is always the current one, and continued use of your account after an update counts as acceptance.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Question

Our support team handles policy and account questions directly. Whether you need a copy of the data we hold on your account, want to dispute a term, or need clarification on how your state's eligibility rules affect your access, there are three ways to get a response. For time-sensitive account matters — like an identity verification hold that's blocking a pending withdrawal — live chat moves fastest.

Live Chat Start a chat session from any page in your account dashboard. Fastest path for identity verification questions, withdrawal holds or urgent policy disputes.

Email Support Send account and privacy requests to our support address. Written responses give you a documented trail — useful for data-access or correction requests.

Account Help Center Our help center covers eligibility by state, account closure steps and how to submit a formal data request without contacting support directly.

DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Information

Data security and account integrity are handled as operational requirements, not afterthoughts. Here is how we specifically manage the four areas that matter most to your account: what data we collect, how long we keep it, how we secure your login, and how you request changes or deletion.

Data We Collect

We collect the information you provide at registration — name, address, date of birth, payment method details — and transaction logs tied to PayPal, Venmo or Play+ activity on your account.

Retention Policy

Account data is retained for the period required under applicable US financial and gaming regulations. After account closure, certain records are held for the legally required retention window, then deleted.

Login and Session Security

Your account is protected by password authentication and session tokens that expire on inactivity. We recommend enabling any available two-step verification through your account security settings.

Requesting Changes

To correct, access or request deletion of your personal data, contact us via email or the help center. We aim to confirm receipt within two business days and resolve standard requests within 30 days.

Common Legal and Privacy Questions

These are the questions we see most often from account holders about their rights, data handling and how our terms work in practice.

No. Access depends on your state's online gaming laws. You can only open and use an account where local law permits — eligibility is confirmed at registration.

You must meet the minimum legal age for online gaming in your state. We verify age as part of the identity check before your account is fully activated.

Submit a data access request through the help center or by emailing support. We confirm receipt within two business days and respond fully within 30 days.

Yes. Winnings are subject to US federal and applicable state tax law. We do not withhold taxes on your behalf — reporting and payment are your responsibility.

Withdrawals may be held while we verify your identity under Know Your Customer rules. Upload a government-issued ID through your account dashboard to clear the hold.

You can request account closure through support. Some data must be retained for the period required by law; the rest is deleted once that window closes.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoTerms & Conditions InfoFAQ

Your Rights and Our Legal Commitments

Reach Us About Any Legal or Policy Question

How We Protect and Manage Your Information

Data We Collect

Retention Policy

Login and Session Security

Requesting Changes

Common Legal and Privacy Questions

01 Is clickcasino available in every US state?

02 What age do I need to be to open an account?

03 How do I request a copy of my personal data?

04 Do I owe taxes on winnings from my account?

05 Why was my withdrawal held for identity verification?

06 Can I close my account and have my data deleted?

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