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How clickcasino Handles Your Personal Information

Your account data, payment details, and browsing activity on clickcasino are handled under a clear, written privacy framework — not vague promises.

PayPal & Venmo transaction privacyPlay+ prepaid card data handlingMobile session data controlsAccount identity protectionState-law compliant data practices
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clickcasino How clickcasino Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency are not add-ons here — they are built into how we process every account action. From the moment you tap PayPal or Venmo on your phone to fund a session, through every login and withdrawal request, your data follows a defined handling path. Here is how each part of that works.

Cookies and Tracking

We use session cookies to keep you logged in across your mobile browser and desktop without requiring a re-authentication on every page. Analytics cookies track page flow only — no cross-site advertising profiles are built from your activity.

Account Security and Login

Every login from a new device triggers an identity check — we send a one-time code to your registered email or phone number. This applies whether you are logging in on iOS, Android, or a desktop browser in Houston or anywhere else in an eligible state.

Data Retention and Deletion

Active account data is retained while your account remains open. After closure, we retain the minimum records required by applicable state regulations. Once the legal retention window closes, your data is removed from our active systems.

Who Can Access Your Data

Your data is shared only with payment processors — PayPal, Venmo, Play+ — as required to complete transactions, and with identity-verification services required under state law. No sharing with unaffiliated third parties for marketing purposes.

PRIVACY CONTACT PATHS

Reach Us With Any Privacy Question

If you want to review what data we hold, request a correction, or ask us to delete your account information, you have three direct paths. Response times depend on the complexity of the request, but we acknowledge all privacy-related contacts within one business day.

Privacy Email Send your data request or privacy question to our dedicated privacy address. Include your account email so we can locate your record quickly and respond accurately.
Live Chat — Account Help Open the chat widget from any page while logged in. Tell the agent you have a privacy or data request and they will route it to the right team without you needing to repeat your details.
In-Account Request Form Head to Account Settings, then select Privacy and Data. From there you can submit a formal access or deletion request directly tied to your account record.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how we handle account and payment data. If your question is not answered here, use the live chat or in-account request form to get a direct answer.

We collect your name, date of birth, email address, and the payment method you connect — PayPal, Venmo, or Play+. Identity documents may be required to verify your age and location under state law.

No. When you pay via PayPal or Venmo, the transaction is processed through their secure systems. We receive only a transaction reference number and your registered email — never your wallet password or bank login.

Yes. Go to Account Settings, select Privacy and Data, and submit an access request. You can also email our privacy team directly. We respond to access requests within the timeframe required by applicable state law.

Submit a deletion request through the in-account Privacy and Data form or contact us via live chat. We will process it within the legally required window, retaining only records that state law requires us to keep.

We share data only with payment processors like PayPal, Venmo and Play+ to complete transactions, and with identity-verification services where state law requires it. We do not sell your data to advertisers or unaffiliated companies.

Mobile sessions log your device type, OS version and session timestamps to protect your account from unauthorized access. This data is used only for security purposes and is not shared with advertisers.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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